Tag Archives: Eckoh

Transport for London adopts intelligent call-routing solution from Eckoh

PRESS RELEASE: Eckoh plc, announces that it has won a new four-year agreement with Transport for London (“TfL”), to manage all of their inbound telephony requirements with an intelligent call-routing solution. Eckoh has worked with TfL since 2009 providing a range of self-service solutions, including EckohASSIST for automated journey planning using advanced speech recognition. Continue reading Transport for London adopts intelligent call-routing solution from Eckoh

Eckoh signs $24 Million Significant US Partnership Agreement

PRESS RELEASE: Eckoh plc, a global provider of secure payment products and customer service solutions, today announces that it has signed a five-year exclusive agreement with a leading U.S. based provider of business process outsourcing and communication services (‘the Partner’), to distribute its secure payment products across the US. Continue reading Eckoh signs $24 Million Significant US Partnership Agreement