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eGain Knowledge™ Certified With SAP CRM Interaction Center™

logo_egaineGain, the leading provider of cloud-based customer engagement solutions announced that SAP has certified the integration of eGain Knowledge with SAP CRM Interaction Center. The solution will enable businesses to harness the combined power of SAP CRM and eGain’s top-rated knowledge management capabilities to provide smart, accurate, and consistent customer service.  Continue reading eGain Knowledge™ Certified With SAP CRM Interaction Center™