Tag Archives: Enghouse Interactive

Enghouse & Partners Recognise Success

Enghouse Interactive has recognised the significant achievements of several partners at its prestigious Winning Partnership Event in London. The continued momentum with the Enghouse Partners is, in part, fuelled by the alignment of its core contact centre offerings and the continued adoption of Microsoft’s Skype for Business platform. Continue reading Enghouse & Partners Recognise Success

Enghouse Interactive Records More Than 450 Deployments on Microsoft Skype for Business

Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services reported that it has successfully completed more than 450 contact center deployments, totaling more than 10,000 active concurrent agents, on Microsoft Skype for Business (SFB), for which the customer interaction solutions leader provides a full omni-channel communications experience both on-premise and in the cloud. Continue reading Enghouse Interactive Records More Than 450 Deployments on Microsoft Skype for Business

Storacall and Enghouse Interactive Join Forces to Deliver Integrated Call Management and Call Recording

Storacall Voice Systems has announced that it has signed a new partnership deal with Enghouse Interactive, a leading developer of a comprehensive portfolio of contact centre software and services. Following the agreement, the two companies have pooled resources to develop an integrated call accounting and call recording solution, targeted at any business having to deal with large volumes of inbound or outbound calls. Continue reading Storacall and Enghouse Interactive Join Forces to Deliver Integrated Call Management and Call Recording

Case Study: Enghouse Helps Rural Housing Specialist Achieve 100% All Round

The well-used terms “sustainable” and “affordable” are not just empty words for Hastoe Housing. It prides itself on finding innovative solutions to enable local people to remain within their communities and now owns and manages over 7,000 homes in over 70 local authority areas. In 2011 they completed their 200th village scheme, confirming its position as the UK’s leading specialist rural housing association. Continue reading Case Study: Enghouse Helps Rural Housing Specialist Achieve 100% All Round