Evolve IP has added a powerful new contact centre solution to its integrated collaboration services mix – as demand intensifies for a more centralised omnichannel customer experience across the EMEA region. Continue reading Evolve IP Unveils Enhanced Contact Centre As A Service Solution As Omnichannel Focus Accelerates
Tag Archives: Evolve IP
Evolve IP & Anywhere365 Group Create an Enterprise-Grade Receptionist Solution
Evolve IP® a premier international service provider of Work Anywhere™ solutions announced that it has partnered with PeterConnects, part of Anywhere365® Group, to integrate and provide Microsoft Teams-focused communication and contact centre solutions for enterprise organizations. Continue reading Evolve IP & Anywhere365 Group Create an Enterprise-Grade Receptionist Solution
Evolve IP Releases RECAP
Evolve IP®, the world’s leading provider of Work Anywhere™ solutions, announced that it has released Evolve RECAP for Microsoft Teams, the Evolve Contact Suite, and Cisco unified communications. Continue reading Evolve IP Releases RECAP
Evolve IP Acquires Netherlands-Based Cloud Communications Provider Mtel
Evolve IP, The Cloud Strategy Company™ announced that it has acquired Mtel, a European cloud communications firm based in the Netherlands. The strategic purchase is part of the company’s ongoing growth strategy and will provide an increased presence in Europe. Established in 1999, Mtel provides best-of-breed cloud communications solutions including contact center, IP phone systems, and business collaboration tools. Continue reading Evolve IP Acquires Netherlands-Based Cloud Communications Provider Mtel
Evolve IP Announces Comprehensive Solution for Multichannel Contact Center Management
PRESS RELEASE: Evolve IP, The Cloud Services Company™, announced the release of Evolve Contact Suite, a comprehensive multi-channel solution for its award-winning contact center. The suite delivers significant new capabilities and customizable, integrated tools that contact center managers need to create outstanding customer experiences, optimize agent productivity and drive insight-based business intelligence decisions. Continue reading Evolve IP Announces Comprehensive Solution for Multichannel Contact Center Management