Tag Archives: Firstsource Solutions

Firstsource employees set to tone up at UK’s first contact centre boot camp

PRESS RELEASE: A Cardiff contact centre is letting its staff swap ringtones for muscle tone thanks to the launch of an innovative new boot camp, the first of its kind in the UK. With a study by experts at the University of Cambridge released last month claiming that sedentary office work can be more damaging for health than smoking, Firstsource Solutions is tackling the issue by enrolling employees on a 12 week fitness challenge. Continue reading Firstsource employees set to tone up at UK’s first contact centre boot camp

WorkFlex Solutions partners with Firstsource Solutions

PRESS RELEASE: Firstsource Solutions, a global provider of customized Business Process Management (BPM) services and WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centers today announced an agreement to deploy the WorkFlex Manager suite of software products for Firstsource clients. Continue reading WorkFlex Solutions partners with Firstsource Solutions

Firstsource Solutions in Global Outsourcing 100

PRESS RELEASE: Firstsource Solutions, a leading global provider of business process outsourcing (BPO) services, has been awarded the 12th rank in the International Association of Outsourcing Professionals® 2014 Global Outsourcing 100® Rankings. IAOP recognizes Firstsource’s efforts in industry-specific services, customer relationship management and transaction processing across industries like telecommunication, healthcare and financial services (banking, markets) in the US, UK and India markets. Continue reading Firstsource Solutions in Global Outsourcing 100