XSELL Technologies, a leader in conversational AI for contact centre agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centres. Continue reading XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter
Tag Archives: Five9
Global University Selects Five9 to Improve Contact Centre Productivity
Five9, a leading provider of cloud software for the enterprise contact centre market, announced that it has been selected by a global university to serve as the core of their contact centre operations. Continue reading Global University Selects Five9 to Improve Contact Centre Productivity
TetraVX and Five9 grow strategic partnership with integration of solutions
TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, is proud to announce its nVX solution integration with Five9, a leading provider of cloud contact centre software, to better support enterprise users. Continue reading TetraVX and Five9 grow strategic partnership with integration of solutions
Vendors adopting Google Contact Centre AI
Google has entered the contact centre market with the release of an AI platform supporting virtual agents and call analytics. Leading vendors were quick to adopt Google Contact Centre AI. Here is the roundup of the vendors so far. Continue reading Vendors adopting Google Contact Centre AI
Five9 Provides Global Financial Services Company with Cloud-Based Contact Centre Solution
Five9, a leading provider of cloud software for the enterprise contact center market announced that a leading global online and mobile payment service provider chose to modernize its contact software solution by selecting Five9. Continue reading Five9 Provides Global Financial Services Company with Cloud-Based Contact Centre Solution
National Real Estate Management Company Invests in Contact Center Cloud Solution from Five9
Five9, a leading provider of cloud software for the enterprise contact center market, announced that a rapidly-growing national real estate management company has selected a Five9 contact center cloud solution to support its expansion throughout the U.S. Continue reading National Real Estate Management Company Invests in Contact Center Cloud Solution from Five9