Tag Archives: Helpshift

Helpshift Awarded Patent for Innovation Breakthrough in Customer Support: Bridging Mobile Phones, Console Gaming, TV Set Tops, and More

Helpshift, the established leader in in-app customer service and user support for mobile-first brands, recently acquired by Keywords Studios, announced that the company has been awarded a patent for its innovation breakthrough in mobile app support. Continue reading Helpshift Awarded Patent for Innovation Breakthrough in Customer Support: Bridging Mobile Phones, Console Gaming, TV Set Tops, and More

Keywords Studio enters deal to acquire digital support platform Helpshift

Keywords Studios, the international technical and creative services provider to the global video games industry, announces it has entered into a conditional agreement to acquire Helpshift, an innovative consumer-facing digital support platform to enhance its player support and engagement capability. Continue reading Keywords Studio enters deal to acquire digital support platform Helpshift

Helpshift Launches Partner Program

Helpshift, the company revolutionizing the customer service industry through its AI-powered conversational messaging platform announced the launch of the Helpshift Partner Program. The new program will deliver developer and go-to-market support for organizations that partner with Helpshift to grow their businesses, transform the customer experience, and deliver better conversations to their customers. Continue reading Helpshift Launches Partner Program

Helpshift Launches AI-Powered Web Chat to Instantly Connect Companies and Consumers

Helpshift, the company revolutionizing the customer support industry through messaging-first customer experiences announced the release of Helpshift Web Chat, an AI-powered website support offering that will enable brands to provide massively scalable, real-time, chat-based customer support on their web and mobile sites. Continue reading Helpshift Launches AI-Powered Web Chat to Instantly Connect Companies and Consumers