Inbenta, an AI platform purpose-built to optimize customer experience, announced its acquisition of Horizn, a provider of easy to embed interactive product demos, further expanding Inbenta’s customer experience platform. Continue reading Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform
Tag Archives: Inbenta
Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice
Inbenta, an AI platform purpose-built to optimize customer experience, announced the launch of an extensive Generative AI integration that will allow companies to develop and organize their content instantaneously, with minimal effort, and in a manner that supports the opportunity for oversight and increased compliance. Continue reading Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice
Inbenta Secures $40M in Funding Led by Tritium Partners
Inbenta, a conversational AI platform designed to optimize customer experience, announced its closing of a $40M investment led by Tritium Partners. The investment will fund future product innovation and expansion into new markets. Continue reading Inbenta Secures $40M in Funding Led by Tritium Partners
Inbenta and Bluleader Announce Partnership to Enhance the Customer Experience With AI-Powered Technology
Inbenta, a natural language processing, and artificial intelligence company announced a partnership with Australian-based Bluleader, a digital customer experience firm. The partnership brings Inbenta’s AI-powered chatbot technology to a market where customer first has become the standard, ushering in two important value propositions: improving all-around customer service and re-uniting the bond between valued customer experience and brand loyalty. Continue reading Inbenta and Bluleader Announce Partnership to Enhance the Customer Experience With AI-Powered Technology
Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers
NICE inContact announced that Inbenta has joined the DEVone ecosystem program and has products available on CXexchange, the most extensive technology ecosystem currently available in the customer experience market. Products available on CXexchange are designed to integrate with NICE inContact CXone™, the world’s #1 cloud customer experience platform. Continue reading Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers