Tag Archives: iQventures

iQventures Taps IBM Watson for Customer Call Center Sentiment Analysis

PRESS RELEASE: iQventures, a leader in call center and call intelligence technology, announced it has joined the IBM Watson ecosystem and is leveraging Watson’s cognitive computing capabilities to provide clients with call sentiment and speech analytics through its SpeechiQ platform. Community Choice Financial, Inc. is leveraging SpeechiQ powered by IBM Watson for compliance monitoring, script adherence, and caller sentiment features. Continue reading iQventures Taps IBM Watson for Customer Call Center Sentiment Analysis