Tag Archives: LumenVox

M&C Associates and LumenVox Enter New Partnership

M&C and LumenVox have been working on collaborative projects in vertical markets. Together, they are adding speech recognition capabilities to self-service applications and contact center services with sophistication that is breaking new ground with tuning abilities, grammars, and more that bring speech recognition to the highest level. Continue reading M&C Associates and LumenVox Enter New Partnership

Chrysalis Software Receives LumenVox Partner Skills Certification

PRESS RELEASE: LumenVox announced that Chrysalis Software, a Waterfield Technologies Company, received LumenVox Partner Skills Certification. LumenVox Partner Skills Certification demonstrates Chrysalis Software’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Chrysalis Software utilizes the LumenVox Automated Speech Recognizer and Text-to-Speech Server in their solutions. Continue reading Chrysalis Software Receives LumenVox Partner Skills Certification

INI LaunchPort™ Optimized for LumenVox Automated Speech Recognizer

PRESS RELEASE: Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice recognition (IVR) and contact center integration software, today announced that INI LaunchPort™ now offers seamless integration with the most recent version of the LumenVox Automated Speech Recognizer (ASR). Continue reading INI LaunchPort™ Optimized for LumenVox Automated Speech Recognizer

LumenVox and Teligent power IVR solution for British Telecom

The LumenVox Automatic Speech Recognizer now powers voice applications running in British Telecommunications plc (BT), on BT’s Recorded Information Delivery Equipment (RIDE) system, one of Europe’s largest in-network call termination platforms, supplied by Teligent Ltd. part of the Teligent Telecom Group.  Continue reading LumenVox and Teligent power IVR solution for British Telecom