Tag Archives: Mobile

Citrix and Cisco Join Forces to Power Mobile Workspaces

Today at Citrix Synergy™, Cisco and Citrix announced they are bringing their industry-leading technologies together in a tested and validated enterprise mobility infrastructure solution. The Cisco® Mobile Workspace Solution with Citrix – including the new Citrix Workspace Suite™ also announced today at Synergy – simplifies how organizations provide highly secure and optimized access to apps, data, communications and services on any device from networked locations. Continue reading Citrix and Cisco Join Forces to Power Mobile Workspaces

IPC and TeleWare Group Join Forces to Provide Mobile Call Compliance Solution across North America

PRESS RELEASE: IPC Systems, Inc., a leading provider of specialized communications and compliance-based solutions for the financial trading community and T-Ware Connect, the North American arm of global call compliance leader TeleWare Group, announced the immediate availability of an in-network based recording service for mobile devices. Continue reading IPC and TeleWare Group Join Forces to Provide Mobile Call Compliance Solution across North America

WorldPay and ZNAP agree global partnership to offer customers greater choice on global mobile payments

PRESS RELEASE: WorldPay, a global leader in payment processing, risk and alternative payments, and ZNAP™, the mobile business platform, have agreed a global partnership which will enable multi-channel commerce for new and existing businesses. The joint offering has already been deployed by the Rugby Football Union (RFU) at Twickenham Stadium. Continue reading WorldPay and ZNAP agree global partnership to offer customers greater choice on global mobile payments

Contact Solutions Releases Results of Survey Examining the Silos in Mobile Customer Care

PRESS RELEASE: Contact Solutions, a leading provider of cloud-based and mobile customer self-service solutions, today released the results of a breakthrough mobile survey, “What Can I Do For U?” The survey, conducted in late 2013 and taken by more than 1,200 consumers, set out to examine customer satisfaction and adoption rates of mobile customer service tools. Continue reading Contact Solutions Releases Results of Survey Examining the Silos in Mobile Customer Care

LogMeIn helps businesses redefine how they engage with Mobile Customers with new release of BoldChat

PRESS RELEASE: LogMeIn, Inc. unveiled a new release of BoldChat, its live chat and multichannel customer engagement software, to help businesses deliver a superior customer experience for the rapidly growing number of mobile web users. Building on BoldChat’s advanced mobile capabilities, the release introduces new ways for businesses to accelerate their mobile engagement strategies and customize simple, elegant live chat capabilities for mobile visitors. As a result, businesses can interact with their customers on virtually any device, at the right time and in the right context to increase satisfaction and boost sales. Continue reading LogMeIn helps businesses redefine how they engage with Mobile Customers with new release of BoldChat

CaféX Communications Launches Fusion Palettes for Contextual Mobile Engagement

CaféX, a leading provider of real-time customer engagement solutions and software announced the availability of Fusion CaféX Palettes, software that extends existing enterprise contact center functions to mobile and web applications to facilitate highly contextual customer engagement across interaction channels.  Continue reading CaféX Communications Launches Fusion Palettes for Contextual Mobile Engagement

Push Technology Announces Diffusion™ Mobile Application Platform

Organizations are attempting to build high performance mobile applications across multiple platforms and devices. But not all mobile development and runtime platforms are created equally. Organizations are challenged with trying to prioritize which mobile platforms to deliver apps on first and how to deliver consistent, easy to use and fast services.  Continue reading Push Technology Announces Diffusion™ Mobile Application Platform

Pegasystems Latest Marketing Solution Enables Predictive, Personalised Mobile Offers

Pegasystems Inc. the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions announced the latest version of its Next-Best-Action Marketing solution. This new solution has enhanced outbound capabilities so that marketers can better target customers in the mobile channel by defining specific geographic locations to help deliver real-time offers at the location where a customer interacts with a business. Continue reading Pegasystems Latest Marketing Solution Enables Predictive, Personalised Mobile Offers