Tag Archives: NICE

NICE introduces Gen AI-powered Industry Benchmarks to help brands create stronger brand loyalty

NICE announced Industry Benchmarks, augmenting Enlighten Action’s generative AI-powered capabilities to allow brands to holistically compare their operations to industry standards. This enhances Enlighten Actions, using large language models to create stronger brand loyalty for consumers and allow business users to interact with data in a conversational way. Continue reading NICE introduces Gen AI-powered Industry Benchmarks to help brands create stronger brand loyalty

NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes

NICE announced ElevateAI’s “1K Every Day” initiative, extending the reach of its industry-leading on-demand AI services to organizations of all sizes. ElevateAI brings the power of NICE’s purpose-built Enlighten AI to the developer community. Continue reading NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes

Results for the Contact Centre Experience & Insight categories of the 2023 UK National Innovation Awards competition

Directors Club are delighted to announce the results for the Contact Centre Experience & Insight categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Contact Centre Experience & Insight categories of the 2023 UK National Innovation Awards competition