Tag Archives: Noble Systems

Noble Systems Announces Award Winners at SNUG 2017 EMEA

Noble Systems, a global leader in omnichannel contact centre technology solutions, presented its annual Select Noble Users Group Awards at the company’s 2017 SNUG EMEA conference – a gathering of Noble Systems clients and partners – held at the end of June at The Lowry Hotel in Manchester, UK. Continue reading Noble Systems Announces Award Winners at SNUG 2017 EMEA

Noble Secure Payment Assist Enhances the Customer Experience with Compliant Agent-Assisted Transactions

PRESS RELEASE: Noble Systems, a global leader in omnichannel contact center technology solutions introduces Noble® Secure Payment Assist, a new tool for safeguarding sensitive customer data while improving the customer experience. Continue reading Noble Secure Payment Assist Enhances the Customer Experience with Compliant Agent-Assisted Transactions

Noble Inbound 100 Wins 2016 CUSTOMER Contact Center Technology Award

PRESS RELEASE: Noble Systems is the recipient of TMC’s “2016 CUSTOMER Contact Center Technology Award” for Noble® Inbound 100. The award is presented by Customer magazine. Noble Inbound 100 expressly serves inbound enterprises, in an offering that is 100% inbound, 100% complete, and comes with a 100% Uptime SLA. Inbound 100 presents a streamlined user experience in the most extensive solution from a single vendor, wrapping all of the tools businesses need to improve the customer experience, increase speed of service, and reduce costs into a single-source, unified system. Continue reading Noble Inbound 100 Wins 2016 CUSTOMER Contact Center Technology Award

Noble Systems Issued 100th Patent for Contact Center Technology

PRESS RELEASE: Noble Systems announces the issuance of its 100th U.S. patent. This milestone is the latest achievement in the company’s patent portfolio program, which is targeted at protecting Noble’s product innovations to safeguard technology investments and business advantages for Noble Systems’ clients. Continue reading Noble Systems Issued 100th Patent for Contact Center Technology

Noble Harmony v5.1 Offers New Inbound Service Management Tools

PRESS RELEASE: Noble Systems announced the release of Noble® Harmony 5.1, adding powerful new inbound functionality to its web-based supervisor interface for remote and mobile contact center management. Noble Harmony version 5.1 includes features designed for the Noble Inbound 100 platform. Continue reading Noble Harmony v5.1 Offers New Inbound Service Management Tools