Noble Systems Corporation, (“Noble”) is pursuing a lawsuit against Acqueon Technologies, Inc. (“Acqueon”) for patent infringement in the U.S. District Court for the Northern District of Texas. The Complaint alleges infringement by Acqueon’s “LCM” and “U-Nexsys” products, and Aqueon’s TCPA compliance module. Continue reading Noble Systems Pursuing Patent Infringement Lawsuit Against Acqueon →

Noble Systems Corporation, a global leader in unified contact centre technology solutions, a global leader in omnichannel contact centre technology solutions, announces new patents and awards for the company’s contact management, workforce engagement, and analytics products. The company’s current portfolio includes over 160 patents. Continue reading Noble Systems Receives New Patents and Awards for Contact Centre Technology Innovations →

Noble Systems, a global leader in omnichannel contact centre technology solutions, continues to deliver the industry’s most complete set of solutions. With three decades of experience in innovation for outbound and inbound customer contact management, Noble has recently announced a number of offerings and initiatives targeted at helping contact centres manage their most valuable resource – their employees. Continue reading New Agent Engagement Tools from Noble Systems Help Contact Centres See Gains in Productivity and Customer Service →

Noble Systems, a global leader in omnichannel contact centre technology solutions, announced the release of Noble® Conversations Analytics, a native speech analytics application for the Noble Contact Centre platform. Continue reading Noble Systems Introduces Conversations Analytics →