Tag Archives: Nuance

Finalists Revealed For The Virtual Customer Assistant Category Of The UK National Innovation Awards 2017

Directors’ Club United Kingdom is delighted to announce the final shortlist for the Virtual Customer Assistant category of the UK National Innovation Awards 2017. Continue reading Finalists Revealed For The Virtual Customer Assistant Category Of The UK National Innovation Awards 2017

Nuance Nina Earns Industry Accolades for Innovation in Artificial Intelligence

Nuance announced that Nina, its enterprise-grade virtual assistant, has added a series of award wins to its growing list of industry accolades. Nina was awarded Best Intelligent Assistant Innovation at The AI Summit and was recognized for two standout customer deployments at the Opus Research Intelligent Assistants Conference. Continue reading Nuance Nina Earns Industry Accolades for Innovation in Artificial Intelligence

Nuance Enables Always-On Engagement with AI-Powered Customer Service Messaging

Nuance announced from the Intelligent Assistants Conference its Customer Service Messaging offering powered by artificial intelligence. Nuance Customer Service Messaging lets enterprises engage consumers with a seamless experience through a combination of real-time and asynchronous communication across mobile channels. Continue reading Nuance Enables Always-On Engagement with AI-Powered Customer Service Messaging

Nuance Leads 19 Vendors in Biometric Authentication and Fraud Detection in Newly Published Analyst Report

Nuance announced from the Intelligent Assistants Conference that it has been named the leader in Biometric Authentication in the newly published Voice Biometrics Intelliview Report by leading analyst firm, Opus Research. The report positions Nuance as the frontrunner across Contact Center Authentication, Contact Center Fraud Detection, and Mobile Authentication. Continue reading Nuance Leads 19 Vendors in Biometric Authentication and Fraud Detection in Newly Published Analyst Report