Tag Archives: Ofcom

Large Global Outsourcer Implements Noetica SNoDrop™ for a Zero Abandoned Call Rate and Ofcom Compliance

PRESS RELEASE: Noetica – the call centre technology company announced that one of the world’s largest outsourcers has gone live with its SNoDrop™ technology. As a result, the UK-based organisation has achieved a zero-abandoned call rate and full compliance with new Ofcom rules regarding the ‘Persistent misuse of an electronic communications network or service’. Continue reading Large Global Outsourcer Implements Noetica SNoDrop™ for a Zero Abandoned Call Rate and Ofcom Compliance