Tag Archives: Orange Business Services

Transcom Strengthens Presence in Latin America and Spain with Orange Business Services

PRESS RELEASE: Global customer experience specialist Transcom has selected Orange Business Services to supply IP VPN connectivity to the contact centres it operates in Colombia and Spain. The Colombian contact center is part of the company’s strategic move into Latin America, which is a vital offshoring destination for Spanish-language customer support. Through the new connectivity, Transcom has reduced operating costs and improved customer experience in the contact centres. The company also benefits from better management visibility and a platform for future business growth in Latin America and beyond. Continue reading Transcom Strengthens Presence in Latin America and Spain with Orange Business Services

Orange Business Services strengthens its unified communications and cloud collaboration solution with Microsoft Lync

PRESS RELEASE: A market leader in cloud unified communications since 2011, Orange Business Services is extending its solution to support all companies regardless of their IT environment. Orange Business Services has developed a Microsoft Lync-based unified communications and cloud collaboration solution named Business Together as a Service Microsoft. It has been designed for companies with 500 to 5,000 employees and will be available in Europe by June 2015. Continue reading Orange Business Services strengthens its unified communications and cloud collaboration solution with Microsoft Lync

Voxbone to Support Orange Business Services to Extend Inbound Voice Services

PRESS RELEASE: Voxbone announced that Orange Business Services will use Voxbone’s virtual local phone numbers to extend the reach of its voice services for its international customers. Orange Business Services is a global operator and integrator of communications solutions and serves over 3,000 multinational business customers. It will now be offering Voxbone’s Direct Inward Dialing (DID) numbers as part of its Contact Center, Voice & Enterprise Unified Communications (UC) solutions. Continue reading Voxbone to Support Orange Business Services to Extend Inbound Voice Services

Orange Business Services positioned in Gartner Leaders Quadrant for Unified Communications as a Service, Multiregional

PRESS RELEASE: Orange Business Services has been positioned in the Leaders quadrant in the recent edition of the Gartner Magic Quadrant for Unified Communications as a Service, Multiregional for its Business Together as a Service solution. Continue reading Orange Business Services positioned in Gartner Leaders Quadrant for Unified Communications as a Service, Multiregional

Orange Business Services helps Haier upgrade customer service with cloud computing

PRESS RELEASE: Orange Business Services has won a three-year contract with Haier in China to implement and manage Flexible Computing Premium, a cloud computing solution. The initial deployment will allow Haier’s headquarters in China to connect with its after-sale service center in India over a cloud-based platform, enabling users to access business-critical applications anywhere, anytime. Continue reading Orange Business Services helps Haier upgrade customer service with cloud computing

International SOS selects Orange Business Services to transform its global emergency response infrastructure

PRESS RELEASE: Orange Business Services will be supporting International SOS, the world’s leading integrated medical, clinical, and security services organization, in the transformation and management of its entire communications infrastructure including its emergency network. The objective is to enhance International SOS’s ability to provide 24×7 in-time life-saving support to its members in more than 70 countries, through 27 assistance centres and 36 International SOS clinics. Continue reading International SOS selects Orange Business Services to transform its global emergency response infrastructure