Tag Archives: OVM Solutions

Genesys Acquires OVM Solutions To Enhance Cloud-Based Customer Experience Portfolio

Geneys_logoPRESS RELEASE: Genesys, a leading provider of customer experience and contact center solutions, today announced that it has acquired OVM Solutions (www.ovmsolutions.net). The investment brings added expertise and scale to the Genesys cloud-based proactive communications offerings. Proactive communications solutions continue to be an effective way for companies to reach customers with more personalized interactions over voice, SMS, email and mobile devices to improve customer experience. Continue reading Genesys Acquires OVM Solutions To Enhance Cloud-Based Customer Experience Portfolio