Tag Archives: Pioneer

How to Create a Positive Call Centre Environment

BLOG: Call centres may not always have the best perception, especially among people who have heard stories about (or worse, worked in) poorly managed ones. This is showcased well when you type “call centres are” into Google: some of the autocomplete suggestions include “evil”, “annoying”, “hell”, “horrible” and “stressful”. Continue reading How to Create a Positive Call Centre Environment