Tag Archives: PSS Help

PSS Tackles Pain of Switching Contact Center Vendors

PRESS RELEASE: Companies can now avoid a ‘failed relationship backlash’ if they decide to switch to new contact centre technology with a different vendor. PSS is offering to provide short-term support for legacy systems, so companies are no longer at the mercy of their previous vendor in the vulnerable months leading up to a systems switchover. Continue reading PSS Tackles Pain of Switching Contact Center Vendors

Symmetrics & PSS Help to Expand Partnership for Worldwide Customer Support of Contact Center Solutions

PRESS RELEASE: Symmetrics Business Intelligence, a provider of real-time, historical and call-detail reporting solutions for contact centers, and PSS Help, an independent systems integrator and customer interactions solutions provider announced an expansion of their partnership to provide deeper, more flexible support for Symmetrics products worldwide. Continue reading Symmetrics & PSS Help to Expand Partnership for Worldwide Customer Support of Contact Center Solutions