Tag Archives: Rapide

Customer Engagement specialists Rapide announce re-brand to Rant & Rave

PRESS RELEASE: Award winning customer engagement solutions company, Rapide, today announced their official re-brand to Rant & Rave.
The company has been a market-leading provider of customer engagement technology for nearly 15 years. The move sees the company take the name of their existing real-time feedback product, Rant & Rave, and give it a new prominence as their overall brand identity. Continue reading Customer Engagement specialists Rapide announce re-brand to Rant & Rave

Rapide appoint new CEO to drive growth and international expansion

Rapide, the UK leader in real-time customer engagement technology, today announced it has appointed Dennis Fois as CEO. Fois, previously VP EMEA at eGain, will spearhead Rapide’s aggressive growth strategy, focusing on accelerating market penetration both domestically and abroad.  Continue reading Rapide appoint new CEO to drive growth and international expansion

Rapide publish Nine Top Tips for Enhancing Customer Experience using Proactive Communication

Rapide have shared lots of thought leadership recently about the importance of listening and responding to customer feedback and how their customer feedback solution, Rant & Rave, can provide a platform for this. But what about keeping customers informed and engaged throughout their journey?  Continue reading Rapide publish Nine Top Tips for Enhancing Customer Experience using Proactive Communication