Tag Archives: Red Box Recorders

Red Box Recorders launch Transcription technology to revolutionise communications analysis

Red Box Recorders, leader in compliance recording technology, launched its innovative Transcription service, built on an open extensible API platform, enabling customers to extend their analysis of spoken voice with accurate and timely transcriptions. These can be used to enhance audio capture and retrieval; meeting compliance needs and strengthening training across contact centres and trading floors. Continue reading Red Box Recorders launch Transcription technology to revolutionise communications analysis

GreenKey Technologies and Red Box Recorders Partner to Launch Integrated Trading Voice Collaboration and Compliance Recording Solution

GreenKey Technologies, an AI-driven voice collaboration platform for the financial markets, announced a global partnership with Red Box Recorders, a market leading expert in voice recording technology and services, to create an integrated solution for embedded compliance recording within GreenKey’s software-based trader collaboration offering. Continue reading GreenKey Technologies and Red Box Recorders Partner to Launch Integrated Trading Voice Collaboration and Compliance Recording Solution

Red Box Introduces New Functionality to provide Additional Compliance Assurance

Red Box Recorders has introduced new functionality designed to provide an additional level of assurance for financial organisations required to meet the increasingly stringent call recording regulations, such as MiFID II and MAR. ‘Quality of Recording (QoR)’ provides real-time analysis of audio calls to ensure that recordings have been successfully captured and are of a sufficient audio standard to facilitate future analysis when regulatory or dispute investigations occur. Continue reading Red Box Introduces New Functionality to provide Additional Compliance Assurance

Red Box and Bloomberg Partner to Provide Comprehensive Record Keeping and Trade Reconstruction Services for Financial Compliance

Red Box Recorders, a leader in voice recording technology and services, announced a global partnership with Bloomberg Vault, Bloomberg’s enterprise compliance platform, to help financial organizations adhere to record-keeping requirements mandated by global regulations. Red Box technology records voice conversations over phone, turret and mobile devices on behalf of more than 500 financial firms globally. Continue reading Red Box and Bloomberg Partner to Provide Comprehensive Record Keeping and Trade Reconstruction Services for Financial Compliance

Red Box Recorders Becomes Key Partner in Battle Against Insurance Fraud

INTERTEL, Inc., the leading medical canvassing firm in North America, has chosen Red Box Recorders as a key technology partner in the drive to combat insurance fraud. INTERTEL has deployed Red Box’s Quantify voice and data recording solution to capture over three quarters of a million calls annually at their four contact centers in Missouri and Colorado. Continue reading Red Box Recorders Becomes Key Partner in Battle Against Insurance Fraud

Red Box launches world’s first automated audio-recording compliance verification tool

Red Box Recorders has announced the release of Assure: Daily System Check, the world’s first software tool for fully automated verification of audio recording, which delivers the highest standard of compliance-assurance for recorded communication systems. Continue reading Red Box launches world’s first automated audio-recording compliance verification tool

Red Box Announces Quantify Insight; Essential Recording System Health Monitoring

Red Box Recorders has released Quantify Insight, a new application which provides 24/7 assurance that critical communications are being recorded, to ensure call-handling operations continue without interruption. Quantify Insight proactively monitors the Red Box recording system, as well as associated telephony and IT infrastructure, displaying system health and performance on a live dashboard and providing warnings and alerts. By delivering clear and immediate intelligence to IT teams, Insight allows them to locate and resolve issues before they can impact business activity. Continue reading Red Box Announces Quantify Insight; Essential Recording System Health Monitoring

Red Box appoints Chief Operating Officer to drive global growth

In a move designed to strengthen its management team and support global growth ambitions, Red Box Recorders has appointed a Chief Operating Officer. It follows the continued success of the electronic communication recording business, which has seen double digit revenue growth over the last 3 years. Continue reading Red Box appoints Chief Operating Officer to drive global growth

Red Box launches industry-leading recording solution for Skype for Business

Red Box Recorders, the leading specialist in voice and data monitoring for compliance, has launched the industry’s most comprehensive recording solution for Unified Communications (UC). As convergence of communication platforms continues to accelerate, this new product will help organisations to ensure they achieve regulatory compliance when deploying UC across a workforce. Continue reading Red Box launches industry-leading recording solution for Skype for Business