Tag Archives: ResponseTap

It’s still good to talk: only 15% of consumers want no human interaction with brands

Despite a rise in online self-service, in industries ranging from insurance and travel to utilities, a survey, commissioned by intelligent call tracking software company ResponseTap, reveals that only 15% of people don’t think human interaction is important at all when they are making a purchase. Continue reading It’s still good to talk: only 15% of consumers want no human interaction with brands

Marketing tech firm appoints new Head of Development

PRESS RELEASE: International marketing technology specialist ResponseTap has appointed a new Head of Development as the company gears up for further expansion. Founded in 2008, the Manchester headquartered organisation has grown to become a renowned supplier of call intelligence software, with clients including Virgin Money, Neilson holidays and Mercedes Benz. Continue reading Marketing tech firm appoints new Head of Development