Air France KLM Martinair Cargo (AFKLMP Cargo) has partnered with Salesforce and Vonage to innovate its global customer service with a new Customer Relationship Management (CRM) solution. Continue reading Air France KLM Martinair Cargo takes customer service in airfreight to new heights with Salesforce and Vonage
Tag Archives: Salesforce
Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Salesforce, the global leader in CRM, launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. Continue reading Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Salesforce Survey Finds Digital Skills Ranked #1 Workplace Skill in UK, but the Next Generation Isn’t Convinced
Salesforce, the global leader in CRM, released data revealing that UK workers rank digital skills as the most important skill for the current and future workplace. Continue reading Salesforce Survey Finds Digital Skills Ranked #1 Workplace Skill in UK, but the Next Generation Isn’t Convinced
Salesforce Announces Genie – a New Data Platform Powering the World’s First Real-Time CRM
Salesforce, the global leader in CRM, unveiled Salesforce Genie, a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform. Continue reading Salesforce Announces Genie – a New Data Platform Powering the World’s First Real-Time CRM
Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
Salesforce, the #1 CRM provider worldwide, and WhatsApp, the most popular messaging service in the world, announced a new strategic partnership that will allow Salesforce customers to connect with their customers and build new messaging experiences on WhatsApp. Continue reading Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding Value to the Digital HQ
Slack, your digital HQ, with Salesforce, the global leader in CRM, unveiled new product innovations at Dreamforce that make it even more productive for teams to work together in Slack, pull in actionable data directly from Salesforce Customer 360, and get more value from their digital HQ. Continue reading New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding Value to the Digital HQ