Tag Archives: Sinclair Voicenet

SVL Business Solutions Invests In Liquid Voice

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications, has completed a definitive agreement to acquire a 25 percent equity interest in Liquid Voice, a leading developer of enterprise call recording and contact centre solutions. Continue reading SVL Business Solutions Invests In Liquid Voice

Sinclair Voicenet Awarded Nationwide Support Contract By Ageas Retail

PRESS RELEASE: Ageas Retail Ltd, one of the UK’s largest insurance intermediaries, has awarded Sinclair Voicenet a major contract for the maintenance and support of all NICE solutions across its Glasgow, Stoke and Bournemouth sites. They include recording, quality management, advanced real-time and workforce management applications. Continue reading Sinclair Voicenet Awarded Nationwide Support Contract By Ageas Retail

Sinclair Voicenet Extends Commitment To Apprentice Programme

PRESS RELEASE: Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording and advanced contact centre applications, has announced that Ewan Spark has become the latest recruit to its apprentice programme. He starts his apprenticeship programme working with the company’s service desk team where he will be responsible for providing support to customers and liaising with service engineers who are strategically located across the UK. Continue reading Sinclair Voicenet Extends Commitment To Apprentice Programme

Sinclair Voicenet Launches New Long Term Storage And Playback Solution For Historical Audio Recordings

PRESS RELEASE: Sinclair Voicenet has announced the immediate availability of SmartVoice Replay. This new solution enables organisations operating in regulated market sectors, where the long term retention of audio transactions is required, to consolidate the long term storage of historical audio transactions onto a single, up to date platform. SmartVoice Replay will deliver operational benefits to a wide range of organisations including public safety, financial services, trading floors, contact centres and outsourcers. Continue reading Sinclair Voicenet Launches New Long Term Storage And Playback Solution For Historical Audio Recordings