Tag Archives: Sytel

Confirmit and Sytel signal continued evolution of CATI

PRESS RELEASE: Confirmit and Sytel, a global provider of IP contact centre solutions, have partnered to deliver a series of new Computer Assisted Telephone Interviewing (CATI) features targeting the changing needs of Market Researchers using this core data collection method. Continue reading Confirmit and Sytel signal continued evolution of CATI

Sytel Extends Global Interviewing for MRops

PRESS RELEASE: Sytel Limited, a leading global vendor of contact center software solutions, has completed phase 1 of the installation of new communication infrastructure for MRops, a global business-to-business market research company. Phase 1 provides connectivity for interview centers in Toledo (US), Hong Kong and London (UK), with calls being centrally initiated and controlled from MRops’ data center in Toledo. Continue reading Sytel Extends Global Interviewing for MRops

Sytel Install 1000th Call Center Agent Seat in Turkey

PRESS RELEASE: Sytel Limited, a leading global vendor of contact center solutions, has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul. Sytel supplies a communications platform, Softdial Contact Center™ (SCC) which delivers inbound, outbound and multimedia capability, via a network of local reseller and integration partners. Sytel is winning a substantial share in the demanding Turkish market, via integration partner Intelitel. Continue reading Sytel Install 1000th Call Center Agent Seat in Turkey