Tag Archives: Telax

Telax Launches A-Team Services to Deliver Strong Contact Center Results

PRESS RELEASE: Telax is excited to announce a new product offering: the A-Team. Today’s contact center can be the revenue generating hub for any organization by improving operational efficiency, increasing customer satisfaction, and amplifying customer loyalty. But reaching that point requires a huge layer of experience and expertise that most organizations don’t have, and that is precisely what the A-Team has to offer. Continue reading Telax Launches A-Team Services to Deliver Strong Contact Center Results

Telax to Showcase the New Cloud Contact Center at Metaswitch Forum 2014

PRESS RELEASE: Telax will showcase the Cloud Contact Center and its advanced capabilities to the Metaswitch community at Metaswitch Forum 2014. TeamTelax will be on hand in the Metaswitch Hosted Business Services booth (#416) to demonstrate the power of a fully integrated, end-to-end solution designed for service providers. Built on Metaswitch, the Cloud Contact Center enables service providers to offer their SMB and enterprise customers a complete contact center solution that will increase revenues and decrease operational costs. Continue reading Telax to Showcase the New Cloud Contact Center at Metaswitch Forum 2014