Tag Archives: Teleopti

Teleopti celebrates 25 years of innovation with customers and partners

Teleopti, a top provider of user-friendly, employee-focused Workforce Management solutions, this year celebrates 25 years of industry-leading software innovations for customer service support. Built on a foundation of entrepreneurial spirit, self-funding and strategic growth phases, Teleopti is proud to continue, and celebrate, its profitable development. A development that currently sees it growing at three times the market average. Continue reading Teleopti celebrates 25 years of innovation with customers and partners

Matching service to today’s new young consumers – tomorrow’s big spenders, three top tips from Teleopti

BLOG: New Term – New Customers – Starting a new term feels full of promise. Ben Willmott at Teleopti considers how contact centers can match service to today’s new young consumers – tomorrow’s big spenders. Continue reading Matching service to today’s new young consumers – tomorrow’s big spenders, three top tips from Teleopti

Teleopti releases a Schedule Gadget for Cisco Finesse™

PRESS RELEASE: Teleopti announced the release of an integrated schedule gadget for the Cisco Finesse Unified Desktop solution, used by agents and managers across the world. Cisco Finesse allows contact center agents to work on a wide variety of applications with an intuitive, clear and customizable “cockpit” view. Continue reading Teleopti releases a Schedule Gadget for Cisco Finesse™