Tag Archives: Toshiba

Mitel Signs MoU with Toshiba to Transfer Unified Communications Systems Business Assets

Mitel®, a global leader of enterprise communications confirmed it has signed a Memorandum of Understanding (MoU) to transfer certain assets and support obligations, including existing inventory, from Toshiba Corporation to Mitel. This follows Toshiba’s decision earlier this year to exit the market. The transaction will provide Toshiba customers and partners a clear path forward with Mitel, a global leader in Unified Communications and Collaborations (UCC). Continue reading Mitel Signs MoU with Toshiba to Transfer Unified Communications Systems Business Assets

Toshiba Transforms Customer Service With Clarify Call Recording

PRESS RELEASE: Toshiba America Information Systems, Inc., Telecommunication Systems Division announced Clarify Call Recording for Toshiba’s unified communications platforms IPedge®and Strata® CIX with IPedge App Server. Clarify is a powerful yet easy-to-use call recording solution that helps ensure call quality and compliance in any business, including contact centers or sales desks concerned with customer relations as well as financial, medical, emergency or other service companies that must comply with legal regulations. Continue reading Toshiba Transforms Customer Service With Clarify Call Recording

Walmart Canada Calls on Toshiba for Helpdesk Support Services

PRESS RELEASE: Toshiba Global Commerce Solutions, the global market share leader in installed retail point of sale (POS) technology, announced that Walmart Canada, one of Canada’s leading retailers since 1994, has selected Toshiba TCxTMCare to manage and be the single point of contact for all IT helpdesk call center services, for Toshiba point of sale hardware and all other OEM retail store equipment. Continue reading Walmart Canada Calls on Toshiba for Helpdesk Support Services

Toshiba Releases New IPedge 1.7 Software, Delivering Protection From Security Threats and Free Trial License Capability

PRESS RELEASE: Toshiba America Information Systems, Inc., Telecommunication Systems Division announced IPedge® Software Release 1.7, delivering security updates to protect IPedge premise telephone systems from the latest security threats. IPedge 1.7 is now available from Authorized Toshiba Dealers. IPedge 1.7 also includes an upgrade of its Linux® Operating system, which delivers a significant performance improvement on network and disk I/O processing for IPedge systems. Continue reading Toshiba Releases New IPedge 1.7 Software, Delivering Protection From Security Threats and Free Trial License Capability

Toshiba Debuts New Call Recording Solution for IPedge and Strata CIX Business Communication Systems

PRESS RELEASE: Toshiba America Information Systems Inc., Telecommunication Systems Division announced the new recordX call recording solution. Compatible with Toshiba’s IPedge®and Strata® CIX business communication systems, recordX is a powerful yet easy-to-use call recording solution that helps businesses to transform and improve their customer service. Continue reading Toshiba Debuts New Call Recording Solution for IPedge and Strata CIX Business Communication Systems