Tag Archives: TouchPoint One

TouchPoint One Receives 2016 CUSTOMER Magazine Product of the Year Award for A-GAME Contact Center Gamification Platform

PRESS RELEASE: TouchPoint One, the leading provider of SaaS contact center performance management and employee engagement solutions announced that TMC has named A-GAME as a 2016 CUSTOMER Product of the Year Award winner. Continue reading TouchPoint One Receives 2016 CUSTOMER Magazine Product of the Year Award for A-GAME Contact Center Gamification Platform

TouchPoint One Receives 2015 Customer Experience Innovation Award for Acuity Contact Center Performance Management Software

PRESS RELEASE: TouchPoint One, the leading provider of SaaS solutions for contact center performance management announced that TMC has named Acuity as a winner of the 2015 Customer Experience Innovation Award winner presented by TMC’s CUSTOMER magazine. Continue reading TouchPoint One Receives 2015 Customer Experience Innovation Award for Acuity Contact Center Performance Management Software

TouchPoint One Announces Acuity Cloud Contact Center Performance Management Software Update

PRESS RELEASE: TouchPoint One, a leading provider of cloud Contact Center Performance Management software today announced the availability of a major software update to its Acuity CCPM solution. The latest build delivers core platform upgrades as well as new or enhanced features focused on attrition management, analytics, monitoring and employee recognition and engagement. Continue reading TouchPoint One Announces Acuity Cloud Contact Center Performance Management Software Update