Transcom, a global CX services provider, is partnering with Google Cloud to develop AI solutions to improve customer service operations, reduce cost and raise customer satisfaction. Continue reading Transcom partners with Google Cloud to create generative AI solutions for CX
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Transcom and SiloGen reshaping CX through a specialized LLM
Transcom, a global leader in digital Customer Experience (CX) solutions and Silo AI, one of Europe’s largest private AI labs, are proud to announce a strategic partnership to build a specialized large language model (LLM) for CX. Continue reading Transcom and SiloGen reshaping CX through a specialized LLM