Tag Archives: Upland Software

Upland cited in 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems

Upland Software announced that it has been cited for two of its market-leading knowledge management software products – Panviva and RightAnswers – in the 2022 Gartner® “Market Guide for Customer Service Knowledge Management Systems” report. Continue reading Upland cited in 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems

Upland Expands Leading SMS Marketing Software to the UK Market

Upland Software is expanding its SMS marketing footprint into the United Kingdom for the first time with its SMS marketing product, Waterfall. Powering millions of text messages weekly, Waterfall enables brands to automate and schedule two-way SMS conversations and use SMS as an effective channel for timely notifications and promotions. Continue reading Upland Expands Leading SMS Marketing Software to the UK Market

Upland Software Announces Acquisition of Rant & Rave

Upland Software, a leader in cloud-based Enterprise Work Management software announced it has acquired Rant & Rave, a leading provider of cloud-based customer engagement solutions. Rant & Rave’s voice of customer (VoC) and voice of employee (VoE) applications enable users to capture, analyze, and act on real-time customer and employee feedback across multiple channels including Short Message Service (SMS), mobile, email, web, and social media. Continue reading Upland Software Announces Acquisition of Rant & Rave