Tag Archives: Ventriloquist

Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings

Geneys_logoGenesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions International (www.vvsii.com). The Ventriloquist solution brings additional scale and reach to the Genesys cloud-based proactive communications offerings, which help companies to deliver persona-based, branded customer interactions over voice, SMS, email, and mobile to improve the customer experience. Ventriloquist is an existing partner of Genesys with a substantial installed base of customers in Canada and the U.S.  Continue reading Genesys Acquires Ventriloquist To Extend Cloud-Based Customer Experience Offerings