Tag Archives: Verint

Verint Named Leader in 2023 Opus Research Conversational AI Evaluation

Verint® announced that its Intelligent Virtual Assistant (IVA)™ solution has received top scores and is positioned as the leader for product completeness, flexibility and strategic potential among 16 solution providers evaluated in the 2023 Conversational AI Intelliview: Decision Makers’ Guide to Enterprise Intelligent Assistants report by Opus Research.* Continue reading Verint Named Leader in 2023 Opus Research Conversational AI Evaluation

Verint Launches New Specialized Bot to Help Protect Sensitive Customer Data and Reduce Compliance Risk

Verint® announced the launch of the Verint Personal Identifiable Information (PII) Redaction Bot giving organizations a way to automate compliance, reduce risk, and protect their customers’ sensitive personal data such as credit card and social security numbers, dates of birth, etc. Continue reading Verint Launches New Specialized Bot to Help Protect Sensitive Customer Data and Reduce Compliance Risk