Tag Archives: Vertex Business Services

Nexidia and Vertex Business Services Announce Partnership to Transform Customer Experience for the Utilities Industry

PRESS RELEASE: Nexidia and Vertex Business Services announced a strategic partnership targeted to helping North American utility companies transform their customer engagement processes and boost profitability. The partnership creates a unique market offering—VertexOne Speech Analytics for Utilities—by combining the best-in-breed capabilities of the market leader in customer interaction and speech analytics with the deep expertise of an innovative industry thought leader. Continue reading Nexidia and Vertex Business Services Announce Partnership to Transform Customer Experience for the Utilities Industry