Tag Archives: VoltDelta

CIOReview Selects VoltDelta for 100 Most Promising Oracle Solution Providers

PRESS RELEASE: VoltDelta announced that CIOReview Magazine has named VoltDelta to its list of the 100 Most Promising Oracle Solution Providers for 2015. A distinguished panel of CEOs, CIOs, VCs, analysts and the editorial board of the CIOReview selected the final 100 companies. Continue reading CIOReview Selects VoltDelta for 100 Most Promising Oracle Solution Providers

VoltDelta Cloud Contact Center Achieves Recertification as a PCI Level 1 DSS 3.1 Service Provider

PRESS RELEASE: VoltDelta announced that its cloud contact center platform has been recertified with a Service Provider Level 1 Attestation of Compliance for the Payment Card Industry Data Security Standard (PCI-DSS). This Attestation certifies through independent audit that VoltDelta’s Cloud Contact Center once again meets the highest security standards set forth for payment card processing today. Continue reading VoltDelta Cloud Contact Center Achieves Recertification as a PCI Level 1 DSS 3.1 Service Provider

VoltDelta OnDemand Names New Senior Vice President of Americas Sales

PRESS RELEASE: VoltDelta, a NewNet Company, announced that Ben Miller will lead VoltDelta’s direct and partner sales efforts throughout North America. Ben will be responsible for driving market expansion via partner and direct sales efforts for VoltDelta’s Cloud Contact Center solutions. Ben Miller brings more than 15 years of contact center and communications sales leadership to VoltDelta, with a background in building and managing direct and channel sales teams at organizations including inContact, Interactive Intelligence, and Sensory. Continue reading VoltDelta OnDemand Names New Senior Vice President of Americas Sales

VoltDelta Partners With Oracle Service Cloud & Oracle Communications to Deliver WebRTC Enabled Cloud Contact Center Solution

PRESS RELEASE: VoltDelta, a NewNet Company, announced that it will partner with Oracle Service Cloud to demonstrate an integrated multichannel cloud contact center solution using Oracle Communications WebRTC session controller. Video chat sessions between a customer and agent within the cloud contact center and Oracle Service Cloud can be experienced in Booth 618 at the Call Center Week conference from June 16-19 at the Mirage Hotel in Las Vegas, NV. Continue reading VoltDelta Partners With Oracle Service Cloud & Oracle Communications to Deliver WebRTC Enabled Cloud Contact Center Solution

Rx Outreach Provides Affordable Access to Critical Medicine for People with VoltDelta’s Cloud Contact Center

PRESS RELEASE: VoltDelta, a NetNet Communication Technologies company, announced that Rx Outreach, the nation’s largest nonprofit, fully-licensed, mail order pharmacy and patient assistance program has deployed its cloud contact center solution to improve their customers’ experience across multiple channels of communication. Rx Outreach provides both branded and generic medications to those in need, and assists in creating healthy communities by reducing the cost of prescription medications. Continue reading Rx Outreach Provides Affordable Access to Critical Medicine for People with VoltDelta’s Cloud Contact Center

CIO Review Selects VoltDelta for 20 Most Promising Contact Center Technology Solution Providers

PRESS RELEASE: VoltDelta announced that CIO Review has chosen VoltDelta for its 20 Most Promising Contact Center Technology Solution Providers. The positioning is based on evaluation of VoltDelta’s capabilities in providing cloud-based contact center technology. The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. Continue reading CIO Review Selects VoltDelta for 20 Most Promising Contact Center Technology Solution Providers

VoltDelta’s DeltaACD 2.0 Cloud Contact Center Achieves Oracle Validated Integration with Oracle Service Cloud

PRESS RELEASE: VoltDelta announced it has achieved Oracle Validated Integration of its DeltaACD 2.0 Cloud Contact Center with Oracle Service Cloud. This integration enables Oracle Service Cloud empowered contact centres to deploy agents supporting voice, email, chat and social media with all handling, management and reporting features consolidated within the Oracle framework. Continue reading VoltDelta’s DeltaACD 2.0 Cloud Contact Center Achieves Oracle Validated Integration with Oracle Service Cloud

NewNet Communication Technologies (A Skyview Capital Company) Acquires VoltDelta Resources

PRESS RELEASE: Global network services provider NewNet Communication Technologies, a Skyview Capital company, announced it has signed an agreement to acquire Volt Delta Resources, LLC. (VoltDelta), a global cloud-based contact center provider and a wholly-owned subsidiary of Volt Information Sciences (OTC:VISI). Continue reading NewNet Communication Technologies (A Skyview Capital Company) Acquires VoltDelta Resources

VoltDelta Expands Call Center Offerings with Dialogic’s PowerMedia XMS to Enhance Enterprise Customer Service

PRESS RELEASE: Dialogic Inc., the Network Fuel® company, today announced that VoltDelta is using its PowerMedia XMS media server software to develop the Delta ACD 2.0, an on-demand call center that gives enterprises a full spectrum of cloud-based services, such as call recording and call distribution to agents. The software-based Dialogic® PowerMedia™ already powers VoltDelta’s mission-critical capabilities such as high-volume interactive voice response and fully trackable integrated recording. Continue reading VoltDelta Expands Call Center Offerings with Dialogic’s PowerMedia XMS to Enhance Enterprise Customer Service

Frost & Sullivan Lauds VoltDelta for being a Prolific and Specialist Hosted IVR Vendor

PRESS RELEASE: Based on its recent analysis of the hosted interactive voice response (IVR) market, Frost & Sullivan recognizes VoltDelta with the 2013 North America Frost & Sullivan Award for Enabling Technology. VoltDelta offers enhanced and highly customizable hosted IVR solutions that reside on its own platform, thereby earning it a substantial and growing share in the large but fragmented hosted IVR marketplace. Continue reading Frost & Sullivan Lauds VoltDelta for being a Prolific and Specialist Hosted IVR Vendor