Leading global BPO and customer experience expert, Webhelp, is pleased to announce that as of the 1st Of April 2017 it will begin to provide the National Operations Centre service for the Co-op Group Facilities Team. The new service will focus on a combination of voice, webchat and email customer communication. The contract will be handled from Webhelp’s Derby site. Continue reading Webhelp Starts Partnership with Facilities Management Team at the Co-Op
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Webhelp acquires German company Ocon
Webhelp, global provider of business process outsourcing services, has announced the acquisition of Ocon Office Concept GmbH, a state of the art BPO service center in Stuttgart, Germany with excellent technical expertise. Completion of the transaction is expected to be the end of March 2017, subject to authorisation from the relevant authorities. Continue reading Webhelp acquires German company Ocon