Tag Archives: Whatsapp

Air France embarks on WhatsApp for a more direct relationship with its customers

Eager to adapt to the digital habits and uses of its customers, Air France is offering a new communication channel with customers on WhatsApp. This free service is now available 7 days a week in 22 countries and in 4 languages (French, English, Italian, Brazilian/Portuguese). Continue reading Air France embarks on WhatsApp for a more direct relationship with its customers

HubSpot Announces General Availability of WhatsApp Integration to Help Customers Form Deep Connections

HubSpot, the customer relationship management (CRM) platform for scaling companies, announced that its native integration for WhatsApp is now available to all Marketing Hub and Service Hub customers at the Professional tier and above. WhatsApp, with over two billion monthly active users, has become the world’s most popular messaging platform. Continue reading HubSpot Announces General Availability of WhatsApp Integration to Help Customers Form Deep Connections

Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally

Salesforce, the #1 CRM provider worldwide, and WhatsApp, the most popular messaging service in the world, announced a new strategic partnership that will allow Salesforce customers to connect with their customers and build new messaging experiences on WhatsApp. Continue reading Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally

Charles raises $20M Series A led by Salesforce Ventures to unlock eCommerce in WhatsApp

Charles announces that it has raised a $20M Series A round led by Salesforce Ventures to become Europe’s leading conversational commerce as a service platform. Accel and HV Capital, who led the company’s seed round in 2021, also participated in the round. Continue reading Charles raises $20M Series A led by Salesforce Ventures to unlock eCommerce in WhatsApp