TantaComm, an industry leading provider of interaction recording, security and regulatory compliance, and performance management solutions for contact centers around the world, has achieved Payment Card Industry Data Security Standard (PCI DSS) 2.0 certification for its Centralize cloud offering.
The Payment Card Industry Data Security Standard is a set of security requirements for any organization storing, transmitting, or processing credit card data. The certification was performed and awarded by TECH LOCK, a leading provider of data security and payment card industry compliance, and a Qualified Security Assessor (QSA) registered with the PCI Security Standards Council.
“We continue to see growing demand for our Centralize cloud offering and by further enhancing the security through this certification, we are now able to provide a fully compliant solution that allows clients to record, store and manage their customer interactions in a centralized location,” said TantaComm Chief Operating Officer, Ruben Moffett. “Using Centralize, customers can quickly and easily implement a solution that typically costs significantly less than other offerings. The value proposition is very clear to businesses of all sizes.”
“The successful completion of PCI DSS certification shows that TantaComm takes the security of their client data very seriously,” said Michael Wright, Chief Security Officer at TECH LOCK. “TantaComm stands out in this competitive market by providing lower risk of data breaches due to their strong commitment to protecting consumer information for their clients through compliance initiatives such as this.”
“We are committed to providing our customers with the best available cloud-based solutions and PCI compliance is a critical capability,” said Nick Morris, TantaComm Vice President of Technology. “While many competing products are able to claim they are PCI DSS compliant or enabled, TantaComm has completed a much more rigorous evaluation to have our cloud solution fully certified by a Quality Security Assessor.” Morris continued, “In addition, for customers who prefer on premise solutions, we are able to provide products and expertise to enable them to achieve payment card data security and PCI compliance.”
TantaComm is a global innovator in customer interaction recording, compliance and quality management solutions. Many of the world’s largest contact centers, service desks, inside sales teams and technology providers have relied on TantaComm to help them deliver great customer experiences for the past 20 years. For more information, visit www.tantacomm.com.
About TECH LOCK
TECH LOCK provides services to various industries, including financial institutions, retail, hospitality, restaurants, healthcare providers and more. Its IT professionals possess relevant Fortune 100 experience. This makes TECH LOCK uniquely skilled in serving the various industries and companies of all sizes as it relates to data security, regulatory compliance, and infrastructure needs. TECH LOCK is a Service Disabled Veteran Owned Small Business (SDVOSB). TECH LOCK staff are comprised of individuals with over 100 years of combined experience, holding various certifications, including PCI-QSA, Microsoft Certified Systems Engineer (MCSE) + security, Microsoft Certified Systems Administrator (MCSA), MCPIT, VMware Certified Professional, Certified Information Systems Auditor (CISA), Security+, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) GIAC Systems & Network Auditor, A+, Network+, Server+, Linux+, EMC Professional (CLARiiON), MCNE, CCA, Cisco Certified Design Associate (CCDA), Cisco Certified Networking Associate (CCNA). For more information, visit www.techlockinc.com.