PRESS RELEASE: Alcatel-Lucent has launched new cloud-based enterprise communications products for both small and medium-sized businesses (SMBs) and an expansion of services for mid-to-large enterprises. Continue reading Alcatel-Lucent Launches New Cloud UCaaS Products for SMBs
Daily Archives: February 14, 2014
Vocalcom Break Boundaries, Bringing Big Data and Powerful Mobile Customer Engagement Apps to its Contact Center Software Suite
PRESS RELEASE: Vocalcom, world leader in contact centre software solutions, is announcing today that it has partnered with TapCrowd, an innovative mobile apps platform, creating the opportunity to simultaneously power intuitive mobile customer experiences and radically improve contact centre performance. Continue reading Vocalcom Break Boundaries, Bringing Big Data and Powerful Mobile Customer Engagement Apps to its Contact Center Software Suite