Synthetix, a leading provider of multi-channel customer service and contact centre software solutions, has today announced that, due to unprecedented growth, it has relocated to a new head office near Stansted, Essex.
The move to the new location, at The Stansted Centre, will allow Synthetix to continue to accommodate this growth as new clients and staff join the company.
Peter McKean, Managing Director at Synthetix, said: “Synthetix are entering an exciting phase of development due to our continued growth and success. This is as a result of a series of innovative product launches and winning a large number of prestigious blue-chip customers. Our move to new premises is part of our ongoing expansion and commitment to providing our clients with the highest standards of service.”
Founded in 2001, Synthetix has been a leading innovator in online customer service and knowledge-base software for over a decade, working with some of the world’s best-known brands including: Boots, Unilever, Virgin Holidays, National Express, Kimberly Clark and Yorkshire Building Society Group. The web facing and contact centre solutions help customers and agents find instant, accurate and consistent answers to their questions via intelligent FAQ search and liveChat software.