Unify and Hospedia partner to deliver the UK’s first UC-enabled patient workflow in healthcare

With growing healthcare demand for improved patient services and process efficiency, Unify, formerly known as Siemens Enterprise Communications, has joined with Hospedia, the world’s leading provider of point-of-care solutions in healthcare, to deliver the UK’s first UC-enabled patient workflow. The partnership supports recent research by Deloitte¹ that states electronic clinical workflow could save trusts between £2 and £4 million per annum.

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Under the partnership, Hospedia will integrate Unify’s OpenScape voice and UC solutions into its Patient Flow Management system, ExtraMed3 and its Clinical Access applications at the bedside, providing a complete end-to-end healthcare portfolio for both private and public health organisations. The workflow removes manual whiteboarding, gives electronic means of tracking patient care and provides an audit trail in real-time.

Hospitals can streamline business processes and support mobile staff by having full visibility of all employees’ presence and preferred method of contact, making it possible to reach out to colleagues, experts or access translator services via Hospedia’s bedside terminal, saving time and additional costs. This will improve patient care whilst making the admission and discharge process more efficient. With greater access to team members and patient information, medical staff can make quicker decisions directly at the bedside.

Ben Packman, Hospedia’s Strategic Development Director, comments: “We are committed to improving patient care through efficient processes. The partnership with Unify complements our existing workflow applications as we continue to support patients, improve care quality and further streamline critical workflows. The technology and approach will allow healthcare organisations to transform and support new ways to work.”

George Aristidou, Public Sector Sales Director, Unify, adds: “The strategic agreement with Hospedia will enable healthcare organisations worldwide to implement this exciting technology breakthrough and achieve greater patient engagement and care. The UC-enabled workflow will improve collaboration between staff within and across different organisations, and will increase efficiency of employees, regardless of their location. Through greater communication, patients will benefit from accelerated diagnosis and decisions and we are now ideally positioned to deliver services that will really make a difference.”

¹ Deloitte research on Clinical Workflow, June 2013

About Hospedia

Hospedia is the world’s leading operator of Point of Care software and services in healthcare, covering 70,000 beds in over 155 sites, delivering Patient Media, Patient Engagement and Clinical Workflow to the bedside. Hospedia is also the UK’s leading provider of Patient Flow Management software to over 20 hospitals. The value of Hospedia’s services, now verified by Deloitte, can deliver over £6m in annual savings for a typical acute hospital, alongside improving patient care and supporting NHS initiatives, such as the drive to go paperless.

“The Economic impact of Hospedia” a set of studies from Deloitte can be found online: http://www.hospedia.com/corporate-section-overview-80.html

For more information, visit http://www.hospedia.com or follow company news via Twitter (@hospedia).

About Unify

Unify—formerly known as Siemens Enterprise Communications—is a premier communications software and services firm. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Born out of the engineering DNA of Siemens AG, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for approximately 75% of the Global 500. Unify is a joint venture of The Gores Group and Siemens AG.