PRESS RELEASE: CallScripter, a market leading agent scripting software house, are pleased to announce the appointment of a new senior executive. Jane Brett joins the contact centre scripting software innovator as International Channel Director and brings over fifteen years of experience in developing and growing partner networks in the telecom and software industries. Prior to Brett’s appointment at CallScripter, she was responsible for driving complex enterprise sales through the channel in the UK/Ireland/South Africa regions.
Brett is tasked with developing CallScripter’s global partner network, enhancing the channel by driving new partnerships with organisations who deliver complex business solutions which leverages CallScripter software. Unified agent scripting tools complement the contact centre solution portfolios of a wide range of vendors including Avaya, Cisco and Interactive Intelligence. By focussing on the business challenges, CallScipter is key to achieving revenue and branding goals of the contact centre and ultimately the customer experience. To grow CallScripter’s channel value, the agent scripting vendor will retain and further capture established and emerging markets in order to generate new opportunities and revenue streams.
David Everett, Managing Director at CallScripter comments, “Expansion of the global channel is required to continue achieve CallScripter’s targets and market growth. I am delighted to have Jane onboard as she has a proven track record in launching and managing successful channel communities. Jane’s appointment is an important step forward in continuing to build an exciting and growth orientated business.”
Jane Brett comments, “I’m very excited to be joining CallScripter at this time. CallScripter has huge potential to grow by bringing in my expertise and hands-on experience. I look forward to working with its current and new partners to drive the growth out the business. “
CallScripter is the market leading contact centre scripting software solution internationally, designed to maximise contact centre productivity whilst improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe.
CallScripter are a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, UK with regional partners worldwide.
For more information visit www.callscripter.com