ISG Names Minacs a Global Top 20 Outsourcing Provider

PRESS RELEASE: Minacs announced that it has been named a Top 20 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insights, market intelligence, and advisory services company. The ISG Global Outsourcing Index is based on annual contract value (ACV) won over the last 12 months. Said Anil Bhalla, CEO of Minacs, “We are delighted to be listed in the world’s top 20 outsourcing providers by the ISG Index. We have built deep industry expertise over the last 30 years. Our clients recognize us for this intimacy with their businesses, a focal part of our value partnership with global clients.

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This, coupled with our singular focus on achieving client’s business outcomes, has differentiated Minacs as the partner that consistently delivers sustained value. It helps us develop innovative solutions consistently for our clients, and helps us win business from the largest global corporations.”

Here’s a quick snapshot from our executive dashboard:

  • Over 61% new business in the last 12 months came from existing clients, a testimony to our delivery.
  • The North American market contributes to 95% of our business of which 92% is delivered leveraging our strong onshore presence.
  • Retail, Healthcare, Public Sector industries saw maximum growth of 182% followed closely by Automotive.

“For more than a decade, the ISG Outsourcing Index has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence, and service provider performance,” said Paul Reynolds, Chief Research Officer, ISG. “Minacs continues to build on its reputation as a growing player for customer experience, marketing, and back-office solutions, based on its volume of business in relation to other industry providers.”

About Information Services Group

Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience and global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 850 employees and operates in 21 countries. For additional information, visit www.isg-one.com.

About Minacs

Minacs is an outsourcing and business solutions leader that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors.

21,000 Minacs experts across 34 centers worldwide deliver superior customer experience, marketing and back office solutions to power business results for our clients. Visit www.minacs.adityabirla.com to learn more about Minacs’ solutions for enterprises and their customers.