Elizabeth Gooch MBE, pioneer of back office workforce optimisation, named as a winner of the Finance Monthly CEO Awards 2014

PRESS RELEASE: Elizabeth Gooch MBE and CEO of eg solutions plc has been announced as a winner of the Finance Monthly CEO Awards 2014. Every year Finance Monthly magazine identifies and honours the most respected companies and their C-level executives. The annual CEO Awards is compiled by a dedicated team of researchers, who draw on the views of thousands of stakeholders including investors, analysts, executives, employees, and media professionals worldwide.

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Gooch, who received her MBE in the Queen’s birthday honours 2012 for services to the Financial Services Sector, started her IT career by bringing the rigor and discipline of manufacturing processes to financial services organisations. eg solutions plc is now recognised as the pioneer and pacesetter in the provision of back office workforce optimisation software solutions to leading financial services, utilities and retail companies across the world, both directly and through strategic partners.

eg floated on the London Stock Exchange AIM market in 2005 and continues to set the standards for the emerging back office optimisation market.

Gooch comments: “An immense amount of work has gone into building eg solutions and establishing this new software category which is now starting to emerge. Winning a Finance Monthly CEO award and being named alongside other incredible CEOs across the world is truly an honour, but also a reflection of the great work and enthusiasm of a great team.”

About eg solutions

eg solutions is a back office workforce optimisation software company. eg pioneered this new market space and developed the most complete, purpose built workforce optimisation software for back offices – the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.

Our software is now used by leading UK, international and global companies in multiple industry sectors including financial services, healthcare and utilities.

Using our forecasting, scheduling, real-time work management and operational analytics capabilities we deliver measureable improvements in service, quality, productivity and regulatory compliance. When supported by our implementation and training services we guarantee return on investment in short timescales.

Regardless of who is serving the customer – call centre, back offices, branches or the field – our solutions provide true insight into the full customer service process and promote world-class operational management capability.

The Company is listed on the Alternative Investment Market (‘AIM’) of the London Stock Exchange (EGS)