PRESS RELEASE: Promero, a leading reseller and provider of cloud-based virtual call center software, announced today that it completed and provided the general release of its proprietary CTI connector for its hosted platform of Oracle Contact Center Anywhere to Salesforce CRM and Zoho CRM users.
The CTI connector enables CRM user’s ability to enjoy an enhanced set of call center software features including unlimited IVR, ACD, blended inbound and outbound dialing, call recording, supervisor monitoring, predictive dialing, more than 100 call detail reports, service level adherence, and much more.
Oracle is the world’s largest enterprise software company. For more information about Oracle, please visit website at http://www.oracle.com. Oracle Partner Network is a global business network of 19,000 companies that deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world’s largest enterprise software company.
Founded in 1999, Salesforce.com is the enterprise cloud computing company. Using Salesforce.com’s social and mobile cloud technologies, companies can connect with customers, partners and employees in entirely new ways. Based on Salesforce.com’s real-time, multitenant architecture, the company’s platform and apps give customers the tools to create a social front office and revolutionize the way they sell, service, market, collaborate, work, and innovate. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com.
About Zoho CRM
Zoho.com offers a comprehensive suite of award-winning online business, productivity and collaboration applications. Zoho offers 25 online applications including CRM, Mail, Office Suite, Project Management, invoicing, web conferencing and more serving the needs of more than 9 million customers worldwide. For more information, visit http://www.zoho.com
About Promero, Inc.
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Gold Partner and Salesforce AppExchange Partner. Visit Promero’s website at http://www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.