PRESS RELEASE: Telesphere, the nation’s leading provider of fully hosted and managed VoIP and unified communications as a service for businesses, announced that Gartner Inc., the world’s leading information technology research and advisory firm, has placed Telesphere in the upper quadrant of its 2014 “Magic Quadrant for Unified Communications as a Service (UCaaS) in North America,” published on August 28, 2014.
Telesphere’s advanced communications portfolio of cloud-based solutions offers businesses the latest voice, video, data, mobility and collaboration features for mid to large enterprise businesses all over its proprietary and private nationwide MPLS IP network.
“This recognition by the world’s leading analytic authority on UCaaS substantiates Telesphere’s leadership position in this rapidly growing cloud communications industry,” said Telesphere CEO Clark Peterson. “Being recognized further validates Telesphere’s strength as a solutions provider of unified communications, our full suite of services, and our unique ability to provide services to some of the largest customers throughout the U.S. and beyond.”
Chief Technology Officer Sanjay Srinivasan stated, “By recognizing Telesphere, Gartner validates Telesphere’s strong understanding of how infrastructure and delivery inherently interplay in providing the quality of services that meet and exceed the high standards required by businesses today for collaboration and mobility needs, especially in the realm of hosted, cloud-based communications and services.”
Telesphere’s comprehensive suite of cloud-based communications and collaboration solutions includes both UCaaS and ancillary services, covering customer needs ranging from high definition enterprise-grade phone service with built-in mobile apps, web and video conferencing, to hosted contact center software and virtual desktop infrastructure solutions.
According to Gartner’s 2014 “Magic Quadrant for Unified Communications as a Service (UCaaS)” authors Daniel O’Connell and Bern Elliot, “The 21 providers evaluated in the quadrant vary in terms of geographic coverage, richness of services and scalability. Each provider supports UCaaS in North America and at least one other
global region. These vendors offer comprehensive and integrated UCaaS solutions that directly, or with well-defined partnerships, address the full range of market needs, including the ability to service larger enterprise accounts. These vendors have defined migration and evolution plans for their products in core UCaaS areas and are using their solution sets to acquire new clients, as well as to expand their footprints in their client bases to new functional areas.”
About the Magic Quadrant
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