PRESS RELEASE: SDL announced that Schneider Electric, a global specialist in energy management, has selected SDL’s Customer Experience Cloud to personalise its communications with customers across the globe. Continue reading Schneider Electric Provides Personalised Customer Experiences with SDL Customer Experience Cloud
Daily Archives: September 11, 2014
Insight Card Services Calls on Enacomm for Customer Self-Service Technology
PRESS RELEASE: Enacomm, Inc., a leading provider of intelligent customer interactions technology, today announced that it has been selected by Insight Card Services, a leader in financial solutions for the millions of unbanked and underbanked Americans, to provide interactive voice processing infrastructure and customer self-service applications. Continue reading Insight Card Services Calls on Enacomm for Customer Self-Service Technology
Customers Rank Verint Speech Analytics as Industry Best
PRESS RELEASE: Verint® Systems Inc. announced that it has received recognition for its Verint Speech Analytics™ solution from both DMG Consulting LLC and Speech Technology magazine. These honors highlight the organization as a leader in technology innovation and customer satisfaction. Continue reading Customers Rank Verint Speech Analytics as Industry Best
InVision Named National Champion for Germany in the European Business Awards 2014/2015
PRESS RELEASE: InVision has been named as National Champion in the European Business Awards, representing Germany. The awards are now in its 8th year and engaged with over 24,000 businesses from 33 European countries this year. In total, 709 companies from across Europe, including 30 companies from Germany, have been named as National Champions, going through to the second phase of the competition to be voted “Public Champion” and with the opportunity of winning a prestigious “Ruban d’Honneur” as one of Europe’s brightest businesses. Continue reading InVision Named National Champion for Germany in the European Business Awards 2014/2015
Capita signs contract with Wycombe District Council
PRESS RELEASE: Capita has signed a five year contract to provide Wycombe District Council with a fully integrated IT infrastructure and transform and run its customer services operation. Continue reading Capita signs contract with Wycombe District Council