Magnetic North named as Contact Centre EXPO Gold Award Supplier

PRESS RELEASE: Magnetic North are delighted to have been named a Contact Centre EXPO Gold Award recipient.

The Contact Centre EXPO™ Gold Award was introduced in 2014 to recognise and promote those supplier organisations that make a positive contribution to raising the standards of the UK contact centre sector.

Magnetic North is leading the contact centre in the cloud revolution by providing organisations of every size with a high-availability, secure, enterprise-class solution at a fraction of the cost of traditional systems, together with transparent pricing, out-of-the-box integration and continuous product innovation. Demand is high and already this year revenues from cloud communications have grown by 40%.

As a Gold Award recipient we have demonstrated a sustained commitment to product innovation, customer service excellence, and improving the long-term competitiveness of the industry.

As a registered carrier and ISP in our own right, with a direct interconnect to the London Internet Exchange, we offer paramount reliability. We’re ISO 27001 certified and a PCI Council partner, and whatever legislation you’re working under, including everything from Data Protection to FSA, OFT to OFCOM, we can guarantee compliance.

After a thorough review of the evidence submitted, Magnetic North were confirmed as a Gold Award Supplier for 2014/2015, joining the list of market leaders that are recommended to all http://www.contactcentreexpo.co.uk visitors.

Jon Snow, Founder of Contact Centre EXPO™ commented: “I am delighted to welcome Magnetic North to the Contact Centre EXPO™ top tier of UK suppliers. After a thorough review of the evidence submitted, Magnetic North is confirmed as a Gold Award Supplier for 2014/2015, joining the list of market leaders that we recommend to http://www.contactcentreexpo.co.uk visitors. Many congratulations.”

David Ford, Managing Director of Magnetic North added: “We are very pleased to receive the Contact Centre EXPO Gold Award. Through our cloud contact centre technology and team of experienced consultative success managers, we are 100% focused on helping our customers improve contact centre performance and customer service and the Gold Award recognises our continued commitment to improvement and innovation.”