PRESS RELEASE: ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, today announced the completion of testing and certification between ASC’s solutions and Tango Networks network-based enforceable Mobile Call Recording product.
This integration enables mobile call recording to work seamlessly and completely independently of the mobile operating system thereby supporting any mobile device including but not limited to Android, Blackberry, iOS, Symbian and Windows Mobile platforms. It also complies with evolving regulations for financial institutions and ensures PCI-DSS compliant data security when the preservation of recordings is required.
Dr. Frank Schaffrath, CEO of ASC, said, “As employees have increasingly adopted mobile devices to enhance productivity, ASC has embraced this trend and now has a recording platform that has been fully certified with Tango Networks.
Marco Mueller, COO of ASC, additionally noted, that ASC’s mobile phone recording platform can be deployed in both on-premises and Cloud (multi-tenant) configurations with replication to premise-based ASC recorders for long-term storage. The platform provides real-time recording at any time and any place and various failover methods ensure fail-safe operation.
“The certified integration between ASC and Tango Networks’ solutions brings significant value to both enterprises and mobile service providers”, said Al Leo, Senior Vice President Sales at Tango Networks. “It is a major advancement for the Financial Services Industry as well as for other verticals that require or desire fully enforceable mobile call recording.
With more than 50 years in the communications industry, ASC continues to develop new enabling technologies to ensure compliance with financial regulations and achieve competitive advantage over other vendors. It typically invests 20 percent of annual revenues into research and development.
ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.
ASC also offers its entire suite as a Cloud solution. Therefore, customers have the choice to retrieve Software as a Service, on demand and always up-to-date, without any risk or pre-investment, and in the most flexible manner.
With subsidiaries in the United Kingdom, France, Switzerland, the United States, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC’s ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a powerful global player with an export quota of almost 70 percent and a worldwide service network.
About Tango Networks
Tango Networks enables service providers, channel partners and enterprises to offer Mobile Business Services to their customers and workforce. Using its unique and patented federated design, Tango Networks’ award-winning edge services platform offers specialized service capabilities across 4G IMS/VoLTE, 3G and 2G networks that work with all mobile phones, providing value to mobile and fixed service providers, enterprises and consumers.
Services include Mobile Unified Communications and PBX integration, Mobile Call Recording, SIP Trunking, Business Messaging Service, Business Continuity, Multi-line, Mobile PBX, Mobile Policy Control and Responsible Driver System.